Thanks for reaching out to us! If you have a question about your order, please check our FAQ below first—it covers the most common inquiries. If you don’t find the answer you’re looking for, feel free to contact us at the bottom of this page.

Where is my package?

After placing your order, it usually takes 1 to 3 business days to process, and delivery within Ireland typically takes 8 to 12 business days. If your order hasn’t arrived after this time, please get in touch with our customer service team.

Where can I find my tracking code?

Once your order ships, you’ll automatically receive a tracking code by email. Be sure to check your spam or junk folder, as sometimes our emails may end up there. Please note that it may take a little while for your tracking link to become active.

How can I track my order?

Use the tracking number sent to you via email to check your order status. You can track your package directly on our tracking page here.

I’m not happy with my order

If you’d like to return your package, please check our return policy here, and contact us with your order number.

My package arrived damaged

If your order arrived damaged, please contact our support team at odara.dublin@gmail.com or use our contact form here.

How do I contact you?:

• Website: O'Dara Dublin
• Contact Page: Click here
• Email: odara.dublin@gmail.com

Our customer service is available Monday to Friday, 9 AM to 6 PM. We aim to reply to all inquiries within 24 hours.